

NOTE: If you don't see it, you can also click Start, In the Start Search line type in: devmgmt.msc. If your smart card reader is listed, go to the next step of installing the DoD certificates. Windows 7 & 8/8.1: Right click Computer, select Properties, Device Manager link (upper left corner of the screen), scroll down to Smart card readers, select the little triangle next to it to open it up. Click System, select Device Manager link (upper left corner of the screen), scroll down to Smart card readers, select the little triangle next to it to open it up. Windows 10: Right click the Windows logo (lower left corner of your screen). Plug your CAC reader into your computer before proceeding To Verify whether your driver did or did not install, follow these instructions: Most of the time, the New hardware wizard will install the CAC reader automatically, negating the need for you to install the driver manually. Plug in your CAC reader NOW NOTE: Please check and make sure your CAC reader installed BEFORE you attempt to follow the driver installation instructions below.

When it finishes, it will prompt you to install the driver for the SCM SCR3310 or SCM SCR243 card reader. If you select the SCM SCR3310 or SCM SCR243 card reader, the installation program will first install the SentriLock Card Utility. Smartcard Reader Installation and Troubleshooting Manual Figure 1: Found New Hardware Wizard – online from Windows Update If the host system is connected and online, then choose this option as shown.
